Privacy Policy

PRIVACY POLICY

 

  1. Introduction

1.1 careVITALS LTD are committed to protecting the privacy of our website visitors, customers and their clients.

1.2 This policy applies where careVITALS LTD are acting as a data controller with respect to the personal data of our customers, and their clients where we determine the purposes and means of the processing of that personal data.

1.3 careVITALS LTD use cookies on the website to the extent of the cookies which are not strictly necessary for the provision of this website and services, we will ask you to consent to our use of cookies when you first visit the website.

1.4 In this policy, “we”, “us” and “our” refers to careVITALS LTD, for more information about careVITALS LTD see section 2.1

1.5 This document was created using a template from SEQ Legal

 

  1. How we use your personal data

2.1 In this Section careVITALS LTD have set out:

(a) the general categories of personal data that may be processed.

(b) In the case of personal data that careVITALS LTD did not obtain directly from you, the source and specific categories of that data

(c) the purposes for which careVITALS LTD may process personal data; and

(d) the legal bases of the processing.

2.2 careVITALS LTD may process data about your use of our website and services(“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is for the careVITALS LTD analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services we offer. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.

2.2 careVITALS LTD may process your website user account data (“account data“).The account data may include your name and email address. The source of the account data is the data that we hold by you giving us this or us obtaining through our analytics. The account data may be processed for the purposes of operating the careVITALS LTD website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is [consent] OR [our legitimate interests, namely [the proper administration of our website and business]] OR [the performance of a contract between you and careVITALS LTD and/or taking steps, at your request, to enter into such a contract.

2.3 careVITALS LTD may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is [consent] OR [our legitimate interests, namely the proper administration of the careVITALS LTD website and business OR the performance of a contract between you and careVITALS LTD and/or taking steps, at your request, to enter into such a contract.

2.4 careVITALS LTD may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is [consent] OR [our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and careVITALS LTD and/or the taking steps, at your request, to enter into such a contract.

2.5 careVITALS LTD may process information relating to transactions, including purchases of goods and/or services, that you enter into with careVITALS LTD and/or through our website (“transaction data“).The transaction data may include your contact details, your card details and the transaction details. The source of the transaction data is you and/or our payment services provider. The transaction data may be processed for the purpose of supplying the purchased goods and/or services and keeping proper records of those transactions once agreed. The legal basis for this processing is the performance of a contract between you and careVITALS LTD and/or taking steps, at your request, to enter into such a contract; providing that, if you are not the person contracting with us, the legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

2.6 careVITALS LTD may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is [consent] OR [our legitimate interests, namely communications with our website visitors OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.7 careVITALS LTD may process your data (name, email) that has been given to us by you. This data may be processed for sending emails about careVITALS LTD. The legal basis for this processing is [consent] OR [our legitimate interests, namely information about careVITALS LTD OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.8 careVITALS LTD may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.9 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks and your risks.

2.10 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.11 Do not supply any other person’s personal data to us, unless we prompt you to do so.

 

  1. Providing your personal data to others

3.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.2 Your personal data held in our website database OR identify personal data category or categories will be stored on the servers of our hosting services providers.

3.3 We may disclose specify personal data category or categories to our suppliers or subcontractors identified at www.carevitals.health insofar as reasonably necessary.

3.4 In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

  1. Retaining and deleting personal data

4.1 This section  sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

4.3 Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

  1. Your rights

5.1 In this section , we have listed the rights that you have under data protection law.

5.2 Your principal rights under data protection law are:

(a) the right to access – you can ask for copies of your personal data;

(b) the right to rectification – you can ask us to rectify inaccurate personal data and to complete incomplete personal data;

(c) the right to erasure – you can ask us to erase your personal data;

(d) the right to restrict processing – you can ask use to restrict the processing of your personal data;

(e) the right to object to processing – you can object to the processing of your personal data;

(f) the right to data portability – you can ask that we transfer your personal data to another organisation or to you;

(g) the right to complain to a supervisory authority – you can complain about our processing of your personal data; and

(h) the right to withdraw consent – to the extent that the legal basis of our processing of your personal data is consent, you can withdraw that consent.

5.3 These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects by visiting https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

5.4 You may exercise any of your rights in relation to your personal data by written notice to us, using the contact details set out below.

 

  1. About cookies

6.1 Please refer to our full Cookie Policy accessible on the careVITALS LTD website.

6.2 Blocking all cookies will have a negative impact upon the usability of many websites.

6.3 If you block cookies, you will not be able to use all the features on the careVITALS LTD website.

 

  1. Amendments

7.1 careVITALS LTD may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We [may] OR [will] notify you of [changes] OR [significant changes] to this policy [by email or via our website].

 

  1. Our details

8.1 This website is owned and operated by careVITALS LTD

8.2 careVITALS LTD is a UK registered LTD company under registration number 13984574

8.3 You can contact careVITALS LTD

(a) 

(b) using our website contact form

( c) By email to [email protected]

(d) by the telephone number provided on the careVITALS LTD website